Service Guarantee

At Zhenyou, we stand behind every product we manufacture.
Our Service Guarantee is built on transparency, responsibility, and long-term support—ensuring that every customer, no matter where they are in the world, receives a dependable and worry-free experience.

1. Quality Assurance

• Every item is produced under strict quality control and inspected before shipment.

• Automated production lines and professional testing ensure durability, safety, and stability.

• We commit to delivering products that meet international standards.

2. On-Time Delivery

• Mature global logistics network with stable long-term freight partners.

• Real-time order tracking and proactive updates at every stage.

• We ensure secure packaging and punctual delivery to any region.

3. Customization Support

• Professional R&D and design teams available for OEM/ODM.

• Custom colors, dimensions, locks, structures, and branding options.

• One-on-one project support for distributors and large orders.

4. After-Sales Protection

• Dedicated international service team responding within 24 hours.

• Spare parts supply and technical support available long-term.

• Clear and fair warranty policies for all product categories.

5. Long-Term Partnership Commitment

• We are not just delivering furniture—we are building lasting business relationships.

• Transparent communication, honest pricing, and consistent product quality.

• Your trust is the foundation of everything we do.

With Zhenyou, you don’t just buy products—you gain a reliable partner who supports your business from start to finish.